lancarMobile Live Dealer Casino Platform with QRIS & e-wallet Deposit

DANA deposit and withdrawal

DANA is one of Indonesia's fastest-growing digital wallets, and we at lancar have integrated it as a primary payment rail. To deposit via DANA, log in to your lancar account, navigate to the Deposit section, and select DANA from the payment list. Enter your desired amount — deposits typically range from our welcome offer to our welcome offer per transaction, though limits may vary. You will be redirected to the DANA app on your phone. Confirm the payment, and funds arrive in your lancar account within subject to verification. Withdrawals work similarly: select Withdraw, choose DANA, enter your amount, and confirm. The funds return to your DANA wallet within subject to verification, subject to standard verification checks. No additional fees are charged by lancar for DANA transactions.

OVO and GoPay usage

OVO and GoPay are widely used payment methods across Indonesia, and we support both for deposits and withdrawals on lancar. To use OVO, open your lancar account, go to Deposit, and select OVO. Enter your amount and you will be taken to the OVO app to confirm. Funds typically arrive within subject to verification. GoPay follows the same flow: select GoPay, enter your amount, confirm in the GoPay app, and receive funds within subject to verification. Both methods require account binding — your OVO or GoPay account must be linked to your phone number. If you have not yet completed KYC (Know Your Customer) verification, you may be prompted to do so before your first withdrawal. This is a standard security measure to prevent fraud and comply with local regulations.

BCA, Mandiri, BRI, BNI virtual account

We at lancar also support deposits via bank virtual accounts (VA) from Indonesia's major banks: BCA, Mandiri, BRI, and BNI. When you select a bank VA as your deposit method, we generate a unique account number for you. Transfer funds from your personal bank account to this VA number using your bank's mobile app or ATM. The transfer typically completes within subject to verification. Once credited, funds appear in your lancar account automatically. For withdrawals, we process your request back to the same bank account you used for deposit. This ensures a secure, traceable flow. Bank VA deposits have no additional fees from lancar, though your bank may charge a standard transfer fee.

Fees, limits and verification

Lancar does not charge deposit or withdrawal fees — all costs are transparent and displayed upfront. account preferences vary by payment method: DANA, OVO, and GoPay typically allow 50,000–our welcome offer per transaction, while bank VAs may support higher amounts. Your account may have daily or monthly caps depending on your verification level. All new accounts must complete KYC verification before their first withdrawal. This involves uploading a valid ID and proof of address. Verification typically takes subject to verification, though complex cases may take up to 24 hours. Once verified, you unlock full deposit and withdrawal access. Unverified accounts can deposit but cannot withdraw.

Resolving a stalled transaction

If your deposit does not arrive within the expected window, first check your lancar account dashboard to confirm the transaction status. If the payment shows as pending, wait an additional subject to verification — delays can occur during peak hours or network congestion. If the transaction still has not credited after subject to verification, contact our English-language support team immediately. Provide your transaction ID, payment method, and amount. We will investigate with the payment provider and either credit your account or process a refund to your original payment method within 24–48 hours. For withdrawals under review, similar timelines apply. We may request additional verification if the withdrawal amount is unusually large or if your account shows unusual activity. Transparency and speed are our priorities.